Inside Sales Representative

Job Purpose

Now Hiring for an Inside Sales Representative in Stephenville, TX that will play a critical role in driving customer satisfaction, sales growth, and operational efficiency.  Competitive pay and comprehensive benefits package!  

As a global leader in the energy industry, TechnipFMC offers a dynamic and exciting environment with limitless possibilities to explore career opportunities and realize your full potential. We invite you to bring your energy, every day. 

Job Description

• Build and sustain strong, long-term customer relationships, serving as a trusted partner in their business operations.
• Leverage CRM systems (e.g., Salesforce) to track customer interactions, identify opportunities, and ensure seamless communication.
• Actively identify and promote opportunities for additional sales and value-added services, aligning with TechnipFMC's sustainability and innovation goals.
• Manage customer requests for quotations, lead times, order placements, and expediting while ensuring accurate and timely communication.
• Prepare and deliver tailored quotations, leveraging automated tools to ensure efficiency and accuracy.
• Assist with strategic account planning, collaborating with account managers and marketing teams to drive revenue growth.
• Coordinate with planning and manufacturing teams to align order backlog with customer needs and delivery timelines.
• Monitor and communicate any missed deliveries or delays, providing solutions to mitigate the impact on customers.
• Drive process improvements by identifying inefficiencies and eliminating non-value-added tasks.
• Investigate and resolve customer complaints through root cause analysis and corrective actions, utilizing tools like the Quality Notification System.
• Process return material requests, credit requests, and pricing calculations for custom orders while adhering to margin guidelines.

Job Description cont.

• Utilize digital platforms and data analytics to streamline workflows, monitor sales trends, and improve customer engagement.
• Actively contribute to the adoption of digital tools for customer communication, demand forecasting, pricing optimization, and enhanced customer support.
• Represent customer issues and update leadership on key trends and areas for improvement.
• Support new product launches, ensuring customers are educated on features, benefits, and applications.

You are meant for this job if:

• High School Diploma or GED required.
• Bachelor’s degree or 3+ years of relevant experience in customer service, sales, or supply chain.
• Proven track record of customer-centric behavior and driving customer success.
• Strong communication and interpersonal skills with the ability to build rapport across diverse teams.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Preferred proficiency in CRM and ERP systems (e.g., Salesforce, SAP).
• A willingness to learn, adapt, and promote emerging technologies.
• Demonstrated flexibility, self-motivation, and a sense of urgency in a fast-paced environment.
• Team-oriented, with the ability to collaborate effectively in a matrixed organization.
• Positive attitude with a professional and friendly demeanor.
• Valid driver’s license.
• Commitment to continuous learning and professional development.

Skills

Leadership Competencies