Process Lead-L&D(Cornerstone)
Noida, IN
Job Purpose
We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system. The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD.
Job Description
Key Responsibilities:
Stakeholder Management:
Serve as the single point of contact for business units regarding training needs and requirements.
Collaborate with the stakeholders to define, prioritize, and schedule training programs.
Vendor Management:
Identify, evaluate, and coordinate with external training vendors.
Ensure timely and quality delivery of training solutions by vendors.
Creating Purchase Requisitions & Purchase Orders.
Learning Management System (CSOD):
Create and manage training events, sessions, and other Training Objects within CSOD.
Troubleshoot and resolve CSOD-related issues and provide functional support to users.
Monitor and generate training reports and analytics to track completion and effectiveness.
Process Improvement:
Streamline training operations and suggest process enhancements.
Maintain documentation and standard operating procedures for training processes.
You are meant for this job if:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
7–10 years of experience in training operations or L&D coordination.
Proven experience in vendor management and stakeholder communication.
Hands-on experience with Cornerstone (CSOD) is mandatory.
Excellent organizational, interpersonal, and communication skills.
Strong attention to detail and the ability to manage multiple priorities.
Preferred Skills:
Certification or training in project management or learning technologies.
Experience working in a global or matrix organization.