HR Information System

Job Purpose

As a People & Culture Team, we are responsible for fostering a workplace and culture that empowers everyone to do their best work. This role is responsible for managing full product execution for specific product(s) within our HR technology landscape that are aligned to a specific focus area, such as Talent, Compensation & Benefits, CoreHR, Learning, and Recruiting, based on business needs. This role manages multiple project teams and coordinates with multiple stakeholders providing thought leadership and expertise within the HR technology landscape domain.

Job Description

Product Delivery
•    Act as Product Owner for Data Architecture across HRIS technology landscape of systems and collaborate closely with stakeholders (People Business Partners, CoEs, etc.) and our Global Business Services (GBS) HRIS team to translate strategic objectives into required process and system set up to ensure the data governance is in tact. 
•    Act as a data steward and data champion by establishing and maintaining the data governance processes to ensure the accuracy and integrity of data.
•    Responsible for continuous improvement initiatives to ensure and enforce robust security measures to safeguard HRIS data.
•    Integration Management: Oversee and, together with the Information & Digital Services (IDS) team, design the integration of HRIS with other business systems, such as ADP, MDM, AD, Peoplenow, Successfactors, and other P&C platforms. Ensure seamless data flow and interoperability between systems

Project Management: 
•    Own prioritization of work including project work, enhancements, break-fixes, etc. Work with GBS-HRIS and Regional HRIS teams to ensure they are properly prioritizing work on the product(s) you own. 
•    Project Manage the implementation and updates of any new systems/modules, ensuring seamless integration with existing systems including customization of modules to enhance functionality, user training, and addressing system issues and deficiencies.
•    Consult with the project sponsors to project manage the business requirements documents, develop project charters, work breakdown structures, project schedules and milestone plans, risk management, communication plans, issue logs and decision log

Continous Improvement: 
•    Create detailed business analysis, outline problems, opportunities and solutions, and ensure that technical solutions meet business requirements.  
•    Continuously monitor industry trends, user feedback, conduct retros, and internal processes to identify areas for improvement and drive ongoing enhancements to HR systems.
•    Stay abreast of industry trends and emerging technologies, making proactive recommendations for systems enhancements and upgrades.
•    Assess current system utilization; identify and recommend improvements such as people team, stakeholder and employee training, customization and enhancements to maximize value and efficiency of products. 

Stakeholder Management
•    Strong interpersonal and communication skills to effectively build relationships with the P&C team, influence/drive decision-making, and become a trusted advisor.
•    Collaborate with other functions (IDS/Finance/Travel/Procurement) to troubleshoot and resolve technical issues, ensuring system stability and reliability.

User Experience: 
•    Champion a user-centric approach to product development, ensuring that HR systems are intuitive, user-friendly, and meet the needs of diverse user groups

Change Management: 
•    Serve as a member of the change board, with an emphasis of owning change requests in your domain.
•    Support change management in close collaboration with stakeholders.
•    Develop & deliver communication, guides and training materials on new processes and tools to stakeholders.  
•    Continuously build your knowledge of technology trends and developments.

Vendor Management: 
•    Evaluate and manage relationships with external vendors, contractors, and partners involved in the development, integration, or maintenance of HR systems

You are meant for this job if:

A.    REQUIRED KNOWLEDGE/FORMAL EDUCATION:
•    Bachelor’s degree, preferrably in HR, Management Information Systems or IT, or equivalent experience

(Delete or keep): Work experience can compensate for lack of formal competency)

B.    REQUIRED EXPERIENCE:
•    5 – 7 years work experience with HRIS systems, preferrably SuccessFactors

C.    REQUIRED CERTIFICATE(S):

D.    REQUIRED INTERPERSONAL SKILLS:
•    Excellent interpersonal skills and ability to establish strong relationships at all levels and across functions within a regional and global organization 
•    Excellent verbal and written communication skills and the ability to translate business language into IT/Systems language
•    Abilty to influence others and responsive, fast-paced decision-making skills with the ability to drive business results.

E.    REQUIRED TECHNICAL SKILLS AND/OR PROBLEM-SOLVING SKILLS:

•    Thorough understanding of all areas of HR information systems and system design, with special focus on Data across the landscape of P&C systems.
•    Strong understanding of HR master and transactional data structures
•    Experience in data based analysis of organizational needs and suggesting process or automation setups, utilizing strong analytical and problem-solving skills. 
•    Outstanding project management skills, with proven track record of successfully implemented projects.  
•    Ability to set priorities, stay focused, self-direct and manage time in a fast-paced, developing environment.
•    Ability to address immediate needs while maintaining a view to long term goals and the organization’s vision and objectives, with a continuous improvement mindset.
•    Commitment to continuous learning and study.
•    Ability to work in Agile, Waterfall and hybrid delivery models.

F.    REQUIRED MANAGERIAL SKILLS
•    Ability to understand the needs of different stakeholders and communicate with them appropriately.
•    Ability to manage multiple priorities in a global, dynamic environment. Must be able to operate with limited direction.
•    Demonstrate integrity and maintain confidentiality.

Nice to have: 

•    Agile product owner experience, Certified Scrum Master (CSM) or Project Management Professional (PMP) a plus. 
•    Able to speak/read/write Multi-Languages (e.g., French, Portuguese

Skills

Additional Skills

• Process Excellence
• Communication
• KPI
• Change Management
• Project Management
• Strategic Planning
• Leadership
• Technology Trends
• Problem Solving
• Data Governance