Regional HR & Payroll Specialist
Kuala Lumpur, MY
Job Purpose
The HR & Payroll Specialist is a key member of the regional APAC & Middle East (ME) People & Culture Shared Services team and is responsible for multiple APAC & ME employee life cycle operations including but not limited to Payroll, Employee Data management, Onboarding, Exit, Leave and Benefits administration.
This role partners closely with internal teams and external vendors, ensures strong governance, and supports HR & payroll-related projects, system changes, and process improvements within the Shared Services organization. (50% payroll; 50% Employee Services & Data Management).
Job Description
• Manage end-to-end payroll processing for Australia and other assigned APAC & Middle East countries via internal payroll systems or external vendors.
• Ensure payroll operations comply with statutory requirements (local labour laws, tax regulations, social security), company policies, and internal controls.
• Complete monthly, quarterly, and annual statutory filings accurately and on time according to each country’s legislation.
• Partner with the Mobility team and external tax agencies on expatriate/inpatriate tax computations and filings.
• Prepare payroll reports for accounting/GL, finance payment requests, and all mandatory statutory requirements.
• Ensure employee data accuracy, integrity & timeliness in HR systems. Maintain and upkeep employee files.
• Support internal and external audits by preparing documentation and responding to audit queries.
• Maintain strict confidentiality and protect sensitive payroll data at all times.
• Collaborate closely with external payroll vendors to ensure service quality, accuracy, and compliance.
• Provide payroll and HR shared service operations expertise to Centers of Excellence (CoEs), HR Business Partners (HRBPs), and internal stakeholders.
• Build strong, collaborative relationships with stakeholders as a trusted HR Ops & payroll partner.
• Support process improvement initiatives to streamline HR and payroll operations, enhance efficiency, and standardize best practices.
• Address HR and payroll-related queries or discrepancies via the ticketing system promptly and professionally, ensuring resolution within defined SLAs.
• Maintain accurate employee and payroll records, statutory documentation, SOPs, and Work Instructions; ensure all documentation is accurate, current, and audit-ready Project & Change Management:
• Support HR and payroll transformation initiatives by providing country-specific payroll and HR process expertise.
You are meant for this job if:
• Bachelor’s degree holder in Human Resources, Finance, Business Administration, or related fields.
• Minimum 3 years of Payroll management experience (multi countries in APAC) , with strong Australia payroll expertise.
• Experience working in a shared services environment and managing external payroll vendors is an advantage.
• Strong attention to detail, process discipline, and analytical/numerical skills.
• Customer-focused, collaborative, and able to work independently with a high sense of ownership.
• Effective time management skills; able to manage multiple tasks under tight deadlines.
• Strong communication skills.
• Experience with SAP SuccessFactors or SAP Workforce Time system is a plus.
Skills