Service Project Manager

Job Purpose

Job Description

General Responsibilities

• Responsible for ensuring that all assigned work tasks are performed in accordance with TechnipFMC policies and HSEQ requirements.
• Report project performance to Service Management monthly and inform them in the event that business critical decisions must be made.
• The contractual point of contact to the customer responsible for all Service and Aftermarket activities.
• Shall fulfil the role of project leader, managing a dedicated service project team daily.
• Lead by example, actively promote, and contribute to a positive working environment with your colleagues within your service project team and towards your colleagues within other departments.
• Responsible for managing the commercial terms (contract), schedule (forecast and FST planning), offshore operations, onshore storage, risk, financial performance and all project deliverables.
• Responsible for cost control within projects and maintaining a forecast for project revenue which must be updated monthly.
• Responsible for ensuring risk management is implemented with the project, record, monitor and manage all risks via TechnipFMC Risk Management tool.
• Responsible for ensuring all project meetings are scheduled and executed as required. For example: project kick-off meetings, pre-job meetings, section close out meetings, risk management meetings etc.
• Responsible for inventory control offshore, including stock count and/or inventory checks.
• Responsible for active contribution towards the Service and Aftermarket department objectives.
• Actively promote and work in accordance with TechnipFMC’s core values.

Long Description

Main Tasks

• Achieve a full and detailed understanding of your assigned customer contract.
• Attend internal and external customer meetings on location, prepare and give presentations regarding project performance as required.
• Ensure a project kick-off meeting is conducted with all service project team and supporting functions for every project to review scope of work, set clear expectations, and project milestones.
• Ensure all team members fully understand their role and responsibility within the service project team.
• Provide guidance, direction and support to your service project team daily as required both onshore and offshore
• Provide a long term (12 month) FST forecast demand to the FST department and update monthly.
• Ensure that all operational documents and templates utilised for execution of project objectives are in accordance with the BPMS or revision controlled LWI’s
• Ensure weekly service project meetings are scheduled to review checklists for upcoming operations.
• Coordinate all EFNCR’s, SN’s and QN’s related to your project as required.
• Ensure that pre-job meetings with FST Supervisors are conducted and documented ahead of starting a new project and during every crew change.
• Ensure that all spare parts and consumables used offshore are recorded and billed accordingly.
• Create PR’s required for service project execution in line with DoA.
• Ensure that section close out meetings are conducted and documented after every section.
• Notify hardware PM regarding installed equipment for invoicing purposes after each section close out meeting were applicable.
• Monitoring financial performance monthly: revenue vs. budget, cost of sales and GM: together with finance.
• Responsible for on time invoicing for all project deliverables.
• Provide customer reports, maintain and monitor customer KPI in line with contractual obligations.
• Identify and seek opportunities to generate additional services.
• Providing variation orders and/or quotation to customer for additional services as required.
• Provide key input to help develop and continuously improve local department processes and procedures in line with GBPMS.

You are meant for this job if:

Qualifications/Experience

• Bachelor’s degree in Mechanical Engineering or equivalent technical background (relevant experience may substitute).
• Project Management experience.
• Oil & gas experience in a relevant role (e.g., Service Technician, Field Engineer, Wellhead/XT Engineer, System Engineer, Project Engineer) working with surface equipment
• Solid understanding of surface wellhead equipment, tooling, and accessories.
• Knowledge of industry standards (API, ISO, NORSOK).
• Experience with SAP.
• Understanding of refurbishment and recertification processes (QCPs, ITPs).
• Familiarity with lean tools (preferably 5S).
• Strong risk management awareness.
• Financial and commercial understanding.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Visio)

Interpersonal Skills

• Strong written and verbal English communication.
• Excellent interpersonal, negotiation, and meeting‑leadership skills.
• Proactive mindset; able to give/receive constructive feedback.
• Comfortable working within diverse cultural environments.
• Customer‑focused with the ability to handle dissatisfaction pragmatically.
• Strong team player with the ability to prioritise workload and work under pressure.

Technical & Problem Solving Skills

• Structured, logical, and pragmatic approach to planning and issue resolution.
• Flexible and adaptable in changing environments.
• Capable of developing and improving processes, policies, and procedures.
• Strong analytical skills and ability to apply problem‑solving techniques effectively.